Refund policy

We want you to be happy with your Tempo Trainer. If something isn't right, we're here to help.

Returns: You may request a return within 30 days of delivery. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.

How to start a return: Email helpflushgolf@gmail.com with your order number and reason for return, and we'll reply with instructions. Please don't send items back before contacting us.

Return shipping: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds: Once we receive and inspect your return, we'll email to confirm. Approved refunds are issued to your original payment method within 5–10 business days; your bank may take additional time to post it.

Damaged or defective items: If your item arrives damaged or faulty, contact us within 7 days of delivery with a photo and we'll arrange a replacement or refund at no cost to you.

Exchanges: The fastest way to exchange is to return your item for a refund and place a new order.

Not eligible: Items that are used, damaged by the customer, or returned without prior contact may not qualify for a refund.

Questions? Contact us at helpflushgolf@gmail.com.